Delivery Details

Christmas Returns Policy We are extending the time in which items can be returned over the Christmas period. Unwanted items can be returned up to Friday, January 18th 2019 for exchange or refund provided they are in the condition in which they were received.

Christmas & New Year Opening Hours

Date Tel. Hours Delivery Details
Friday
14th December
9:30am - 12:30pm
2pm - 4pm
Orders placed online before 2pm will be despatched for delivery on Monday 17th December (Saturday/Sunday delivery available at extra cost).
Saturday
15th December
Closed Orders placed online will be despatched for delivery on Tuesday 18th December.
Sunday
16th December
Closed Orders placed online will be despatched for delivery on Tuesday 18th December.
Monday
17th December
9:30am - 12:30pm
2pm - 4pm
Orders placed online before 2pm will be despatched for delivery on Tuesday 18th December.
Tuesday
18th December
9:30am - 12:30pm
2pm - 4pm
Orders placed online before 2pm will be despatched for delivery on Wednesday 19th December.
Wednesday
19th December
9:30am - 12:30pm
2pm - 4pm
Orders placed online before 2pm will be despatched for delivery on Thursday 20th December.
Thursday
20th December
9:30am - 12:30pm
2pm - 4pm
Orders placed online before 2pm will be despatched for delivery on Friday 21st December.
Friday
21st December
9:30am - 12:30pm
2pm - 4pm
Orders placed online before 2pm will be despatched for delivery from Monday 24th December (Saturday/Sunday delivery available at extra cost, not guaranteed). * Last guaranteed despatch day for pre-Christmas delivery.
Saturday
22nd December
Closed Orders placed online will be despatched for delivery from Thursday 27th December. *
Sunday
23rd December
Closed Orders placed online will be despatched for delivery from Thursday 27th December. *
Monday
24th December
9:30am - 12:30pm Orders placed online before 10:30am will be despatched for delivery from Thursday 27th December. *
Tuesday
25th December
Closed Orders placed online will be despatched for delivery from Monday 31st December. *
Wednesday
26th December
Closed Orders placed online will be despatched for delivery from Monday 31st December. *
Thursday
27th December
Closed Orders placed online will be despatched for delivery from Monday 31st December. *
Friday
28th Decemeber
9:30am - 12:30pm
2pm - 4pm
Orders placed online before 2pm will be despatched for delivery from Monday 31st December (Saturday/Sunday delivery available at extra cost). *
Saturday
29th December
Closed Orders placed online will be despatched for delivery from Wednesday 2nd January. *
Sunday
30th December
Closed Orders placed online will be despatched for delivery from Wednesday 2nd January. *
Monday
31st December
9:30am - 12:30pm Orders placed online before 10:30am will be despatched for delivery from Wednesday 2nd January.
Tuesday
1st January
Closed Orders placed online will be despatched for delivery from Thursday 3rd January.
Wednesday
2nd January
9:30am - 12:30pm
2pm - 4pm
Normal service resumes. Orders placed online before 2pm will be delivered on Thursday 3rd January.
Thursday
3rd January
9:30am - 12:30pm
2pm - 4pm
Orders placed online before 2pm will be despatched for delivery on Friday 4th January.
N.B. - International deliveries may take longer than expected over the Christmas period.

Orders to Channel Islands, Northern Ireland, Isle of Man, Scilly Isles, Orkney, Shetland Islands, some Western Isles and remote parts of Northern Scotland have longer transit times and are not guaranteed for next day delivery, and may take up to 3 - 4 days.

* Whilst we will do our very best, backlogs may occur with us and our courier companies over the Christmas holiday period, so deliveries may take an extra 1-2 days, if that happens we do apologise.

Delivery Terms

The information on this page applies to UK deliveries. See information on international deliveries.

  • Our standard delivery charge varies from £1.99 to £5.99 for next day delivery (Monday to Friday excluding public holidays) depending on weight and value. The correct postage option will show in your basket. Exceptions to this include heavy items such as gun cabinets and high seats where charges start at £9.99.
  • Certain items are stored at our remote warehouse and will take two working days to deliver. This will be shown on the item's page and on the basket page. If any items in your basket require a two day delivery, your entire order will be despatched at the same time for delivery in two working days.
  • Orders received by 2pm are usually despatched the same working day
  • Deliveries before 12:30pm cost £12.99
  • Deliveries before 10:30am cost £15.99 *
  • Saturday delivery costs from £8.99
  • Sunday delivery costs from £9.99
    (Saturday delivery for gun cabinets is from an extra £21.95)
    (Sunday delivery is not available for gun cabinets)
  • Delivery requests for the above services can be chosen when ordering.
  • We do not deliver to BFPOs.

Leave Safe Requests

We are now able to give our couriers a 'Leave Safe' instruction. This allows them to leave your package with a neighbour or at a specified location at your property, without the need for a signature. This is, however, entirely at your own risk. 'Leave Safe' instructions must be entered into the 'Delivery Instructions' box at the time of ordering.

Extra Charges

The following prices will apply in these areas and will be reflected when you have entered your postcode in our checkout.

  • Delivery to Isle of Wight and Northern Ireland is from £9.99
  • Delivery to Isle of Wight and Northern Ireland for items under 1kg is from £8.99
  • Delivery to Scottish Highlands and Islands is from £8.99 for a 2/3 day Mon - Fri delivery.
  • Delivery to Channel Islands, Isle of Man and the Scilly Isles is from £9.99 for a 2/3 day, Mon-Fri delivery
  • Delivery to Channel Islands, Isle of Man and the Scilly Isles for items under 1kg is from £8.99.
  • Parcels weighing over 20kg may attract a surcharge. We will contact you prior to despatch regarding extra charges
  • Postcodes likely to be affected
  • Parcel re-direction requests (where applicable) - charges from £5.99 apply.
  • Parcel refusal / goods not called for - charges from £5.99 apply.
  • Our primary courier is DPD
  • We also use Royal Mail Services

Postcodes Likely to be Affected by Higher Charges (2/3 Day Delivery)

AB31-38
AB41-56
BT1-94
FK17-21
GY1-9
HS1-9
IM1-9
IV1-99
JE1-4
KA27-28
KW1-17
PA20-78
PH15-99
TR21-25
ZE1-3

Timed deliveries and Saturday deliveries are not available to these postcodes.

The above list is by no means definitive or indeed exhaustive, but is provided to give an indication of those areas where higher postage charges are likely to apply.

* Service not always available to certain postcodes. We will contact you should this be the case.