Delivery Details
Delivery Process
Upon placing an order with us, you will receive an order confirmation email. We do not process any payments until we are ready to despatch your goods. You will be emailed as soon as your order is despatched. The majority of orders are sent via courier on a next day service - although this is not guaranteed and at peak times delays can occur. Our primary courier is DPD but we also use Royal Mail services for certain products.
Christmas & New Year Delivery Times
| Date | Delivery Details |
|---|---|
| Friday 13th December |
Orders placed online before 2pm will be despatched for delivery from Monday 16th December ITEMS ON 7-10 DAY DELIVERY NOT GUARANTEED FOR PRE-CHRISTMAS DELIVERY FROM THIS DATE ONWARDS. |
| Saturday 14th December |
Orders placed online today will be despatched for delivery from Tuesday 17th December. |
| Sunday 15th December |
Orders placed online today will be despatched for delivery from Tuesday 17th December. |
| Monday 16th December |
Orders placed online before 2pm will be despatched for delivery from Tuesday 17th December. |
| Tuesday 17th December |
Orders placed online before 2pm will be despatched for delivery from Wednesday 18th December. |
| Wednesday 18th December | Orders placed online before 2pm will be despatched for delivery from Thursday 19th December. |
| Thursday 19th December | Orders placed online before 2pm will be despatched for delivery from Friday 20th December (LAST PRE-CHRISTMAS DELIVERY DESPATCH DAY FOR TWO-DAY DELIVERY POSTCODES). |
| Friday 20th December | Orders placed online before 2pm will be despatched for delivery from Monday 23rd December (LAST PRE-CHRISTMAS DELIVERY DESPATCH DAY). |
| Saturday 21st December | Orders placed online today will be despatched for delivery from Tuesday 24th December (PRE-CHRISTMAS DELIVERY NOT GUARANTEED). |
| Sunday 22nd December | Orders placed online today will be despatched for delivery from Tuesday 24th December (PRE-CHRISTMAS DELIVERY NOT GUARANTEED). |
| Monday 23rd December | Orders placed online before 2pm will be despatched for delivery from Tuesday 24th December (PRE-CHRISTMAS DELIVERY NOT GUARANTEED). |
| Tuesday 24th December | Orders placed online before 10am will be despatched for delivery from Friday 27th December. |
| Wednesday 25th December | Orders placed online today will be despatched for delivery from Monday 30th December. |
| Thursday 26th December | Orders placed online today will be despatched for delivery from Monday 30th December. |
| Friday 27th December | Orders placed online before 2pm will be despatched for delivery from Monday 30th December. |
| Saturday 28th December | Orders placed online today will be despatched for delivery from Tuesday 31st December. |
| Sunday 29th December | Orders placed online today will be despatched for delivery from Tuesday 31st December. |
| Monday 30th December | Orders placed online today will be despatched for delivery from Tuesday 31st December. |
| Tuesday 31st December | Orders placed online before 2pm will be despatched for delivery from Thursday 2nd January. |
| Wednesday 1st January | Orders placed online today will be despatched for delivery from Friday 3rd January. |
| Thursday 2nd January | Orders placed online before 2pm will be despatched for delivery from Friday 3rd January. |
| Orders to Channel Islands, Northern Ireland, Isle of Man, Scilly Isles, Orkney, Shetland Islands, some Western Isles and remote parts of Northern Scotland have longer transit times and are not guaranteed for next day delivery, and may take up to 3 - 4 days. * Whilst we will do our very best, backlogs may occur with us and our courier companies over the Christmas holiday period, so deliveries may take an extra 1-2 days, if that happens we do apologise. |
|
Delivery Terms
The information on this page applies to UK deliveries.
- Our standard delivery charge varies from £3.99 to £5.99 for next day delivery (Monday to Friday excluding public holidays) depending on weight and value. The correct postage option will show in your basket. Exceptions to this include heavy items such as gun cabinets and high seats where charges start at £9.99.
- Certain items are stored at our remote warehouse and will take two working days to deliver. This will be shown on the item's page and on the basket page. If any items in your basket require a two day delivery, your entire order will be despatched at the same time for delivery in two working days.
- Orders received by 2pm are usually despatched the same working day
- We do not deliver to BFPOs.
Extra Charges
The following prices will apply in these areas and will be reflected when you have entered your postcode in our checkout.
- Delivery to Northern Ireland is from £9.99
- Delivery to Northern Ireland for items under 1kg is from £3.99
- Delivery to Scottish Highlands and Islands is from £8.99 for a 2/3 day Mon - Fri delivery.
- Delivery to Channel Islands is temporarily suspended
- Delivery to Isle of Man and the Scilly Isles is from £9.99 for a 2/3 day, Mon-Fri delivery
- Delivery to Isle of Man and the Scilly Isles for items under 1kg is from £8.99.
- Parcels weighing over 20kg may attract a surcharge. We will contact you prior to despatch regarding extra charges
- Postcodes likely to be affected
- Parcel re-direction requests (where applicable) - charges from £5.99 apply.
- Parcel refusal / goods not called for - charges from £5.99 apply.
- Our primary courier is DPD
- We also use Royal Mail Services
Postcodes Likely to be Affected by Higher Charges (2/3 Day Delivery)
AB31-38
AB41-56
BT1-94
FK17-21
GY1-9 temporarily suspended
HS1-9
IM1-9
IV1-99
JE1-4 temporarily suspended
KA27-28
KW1-17
PA20-78
PH15-99
TR21-25
ZE1-3
Timed deliveries and Saturday deliveries are not available to these postcodes.
The above list is by no means definitive or indeed exhaustive, but is provided to give an indication of those areas where higher postage charges are likely to apply.
* Service not always available to certain postcodes. We will contact you should this be the case.
International Deliveries
All international delivery is currently suspended. Please accept our apologies for any inconvenience caused.
